Operations Intern
Location: , Kenya
Employment Type: Intern
Opportunity Type: Current Opening
Company Description
AMREF Flying Doctors is a leading aero-medical provider in Africa, based in Nairobi at Wilson Airport. The organization provides air evacuation services in medical emergencies, air ambulance transfers between medical facilities, and patient repatriation to Europe, Asia, and North America using air ambulance jets or medical escorts on commercial carriers. With a fleet of five fully-owned, dedicated air ambulances, patients can be evacuated from anywhere in Africa to any destination worldwide. AMREF Flying Doctors is owned by , the leading health organization in Africa, and plays a key role in advancing its mission of achieving lasting health change across the continent.
Main Job Purpose
The main purpose of this role is to assist in the efficient coordination of flights, ensuring safety and compliance with aviation regulations during service delivery in line with Kenya Civil Aviation Regulations and Company Policy. This includes supporting flight planning, maintaining communication with aircraft commanders, monitoring flight operations, and providing administrative support to the Operations Department.
Job Description
The Operations Intern will assist the flight operations team in coordinating and executing daily flight activities in line with client expectations and aviation requirements. The role involves contributing to flight planning and dispatch processes under supervision in accordance with company Standard Operating Procedures, ensuring timely completion and submission of flight plans, and facilitating clearance processes through delivery of manifests to immigration offices. The intern will maintain accurate records including flight and event logs, aircrew flying records, and flight operations documentation for both inbound and outbound flights. Additional responsibilities include establishing and managing air-to-ground and point-to-point radio communication with aircraft commanders, assisting with data entry of flight information into the company database, post-flight filing of operational documents, providing administrative support to the Operations Department such as organizing and replenishing stationery, and performing any other duties assigned by the Operations Manager or Duty Officer.
Qualifications
Education and Experience
Applicants must hold a Diploma in Flight Operations or Dispatch, possess knowledge of radio communication, and demonstrate proficiency in computer applications including Microsoft Word, Excel, PowerPoint, Outlook, and internet use.
Knowledge, Skills, and Competencies
The ideal candidate should have the ability to work effectively both independently and within a team, demonstrate excellent communication and interpersonal skills, show willingness and ability to learn, manage time effectively, and remain dependable and flexible in a fast-paced environment. Self-motivation, confidence, and strong attention to detail are essential.
Work Environment
AMREF Flying Doctors operates in a twenty-four-hour work environment due to the nature of its operations.
Additional Information
Interested candidates with a passion for contributing to a leading aero-medical and health solutions provider are invited to submit their applications by Friday, 13th March 2026. Applicants should visit the AMREF Flying Doctors website at https://flydoc.org/career-opportunities/ or the Amref Health Africa website at https://amref.org/vacancies/ to view detailed job requirements and submit their applications.
AMREF Flying Doctors does not require applicants to pay any fees at any stage of the recruitment process and has not engaged any recruitment agents. All official vacancy announcements are published on the organization’s website and official social media platforms, and official communication will only be sent from email addresses ending with @flydoc.org. The organization is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, is an equal opportunity employer, and maintains a non-smoking work environment.