Halotel Job Vacancies – August 2026
Halotel is inviting dynamic and results-driven professionals to join its team in the following positions:
1. Bulk SMS Product Executive / Product Specialist
Job Purpose
To manage, promote, and support the Bulk SMS service by acquiring new customers, maintaining existing accounts, coordinating service delivery, monitoring performance, and ensuring customer satisfaction while driving revenue growth.
Key Responsibilities
- Promote and sell Bulk SMS solutions to corporate, government, NGO, and SME customers.
- Identify and acquire new Bulk SMS customers.
- Manage customer onboarding, account setup, sender ID registration, and service activation.
- Coordinate with technical teams for API integration and system configuration.
- Monitor SMS traffic, delivery reports, and service performance.
- Resolve customer issues by working with technical support and network teams.
- Ensure compliance with telecommunications regulations and customer data privacy requirements.
- Prepare quotations, contracts, and service agreements.
- Monitor customer usage and identify upselling opportunities.
- Prepare weekly and monthly sales and usage reports.
- Maintain strong relationships with enterprise customers and partners.
- Ensure timely billing and payment follow-up.
Required Qualifications
- Bachelor's degree in Telecommunications, Information Technology, Computer Science, Business Administration, Marketing, or a related field.
- 2–5 years of experience in telecom products or enterprise sales.
- Experience with Bulk SMS, CPaaS, A2P Messaging, or enterprise messaging services is an added advantage.
2. Corporate Sales Representative
Key Responsibilities
Business Development
- Identify, target, and acquire new corporate clients.
- Research and analyze potential markets, industries, and key accounts.
- Prepare and present tailored proposals to win new business.
Customer Relationship Management
- Build and maintain strong relationships with decision makers in client organizations.
- Act as the main point of contact for corporate clients.
- Handle escalations and ensure client needs are addressed promptly.
Sales and Revenue Generation
- Build and maintain strong relationships with decision makers in client organizations.
- Act as the main point of contact for corporate clients.
- Handle escalations and ensure client needs are addressed promptly.
Account Management
- Monitor usage, contract renewals, and billing issues for corporate clients in the BCCS system.
- Conduct regular account reviews and share reports with the supervisor.
- Ensure customer satisfaction to minimize customer complaints.
Market Intelligence & Reporting
- Monitor competitors’ corporate offerings and market trends.
- Collect feedback from clients to help improve products and services.
- Prepare and submit sales forecasts, updates, and performance reports on a daily, weekly, and monthly basis.
Required Qualifications
- Bachelor’s Degree or Diploma in Business Administration, Marketing, Sales, Telecommunications, or a related field.
- Experience in corporate sales, B2B sales, or the telecommunications industry is an added advantage.
- Good knowledge of telecommunications products and business solutions.
How to Apply
Interested candidates should send their application documents to:
Email: [email protected]
WhatsApp: +255 624 040 220
Application Deadline: 14 August 2026