WE’RE HIRING!
PRODUCT (AZAMMAX) COMMUNICATION & ENGAGEMENT OFFICER
JOB PURPOSE
The Product (AzamMax) Communication & Engagement Officer is responsible for ensuring that AzamMax products are communicated effectively to customers, internal teams, and stakeholders while driving user awareness, adoption, and engagement.
The role combines product marketing, communications, customer engagement, and cross-functional coordination.
KEY RESPONSIBILITIES
• Develop and execute communication plans for new product launches, updates and campaigns.
• Create clear and compelling messaging that communicates the product’s value, features and benefits.
• Manage and develop product and brand communication materials including brochures, presentations, FAQs, newsletters and digital content.
• Design and implement initiatives to increase product awareness, adoption and customer engagement.
• Create engaging content for websites, social media, email campaigns, blogs and other digital platforms.
• Work closely with Product, Marketing, Sales, Customer Support and Technology teams to align and coordinate communication strategies.
• Support product launches, demonstrations, customer onboarding, workshops and other engagement events.
• Gather customer feedback and market insights and share with relevant teams to improve product communication and user experience.
• Ensure consistency of product messaging across all communication channels and customer touchpoints.
• Monitor campaign and product engagement KPIs, analyze performance and prepare regular reports and recommendations.
• Support digital marketing activities including social media, SEO, email marketing and paid campaigns where applicable.
• Conduct internal product briefings and develop communication materials to keep employees informed about product features and updates.
• Build and maintain relationships with customers, partners and other key stakeholders.
QUALIFICATIONS
• Bachelor’s degree in Marketing, Communications, Business Administration, Public Relations, Media Studies or a related field.
• 1–3 years of experience in product marketing, communications, digital marketing or customer engagement.
• Excellent communication and content development skills.
• Experience coordinating cross-functional teams and supporting product launches.
• Knowledge of digital marketing, CRM tools, and campaign analytics is an added benefit.
• Creative, proactive, and customer-focused with strong organizational skills.
SKILLS REQUIRED
• Product marketing and communications
• Content writing and storytelling
• Digital marketing
• Customer engagement and lifecycle marketing
• Project and stakeholder management
HOW TO APPLY
Interested candidates should email their application with the subject line:
“Application for PRODUCT (AZAMMAX) COMMUNICATION AND ENGAGEMENT OFFICER”
DEADLINE
31 August, 2026