NATIONAL COLLEGE OF TOURISM
NCT UTALII & UKARIMU COMPANY LIMITED
P.O. Box 9181, Dar es Salaam, Tanzania
Website: www.nctukarimu
E-mail: [email protected]
VACANCY ANNOUNCEMENT
Date of Issue: 28th October, 2026
Reference No.: BD. 146/339/03/2022
ABOUT THE COMPANY
NCT Utalii & Ukarimu Company Limited was incorporated on 19 August 2020 under registration number 142473879 and is wholly owned (100 percent) by the National College of Tourism Agency. The Company’s main role is to manage and run the business operations of the Organization.
We are looking for open-minded, creative and competent people who are ready to work and grow with us in the hospitality industry.
ACTIVITIES OPERATED BY THE COMPANY
The Company’s business lines include hire of conference facilities, catering services, accommodation, canteen, restaurant and bar services, laundry services, mobile van catering services and travel agency services.
To support its growth strategy, the Company invites applications from suitably qualified, dynamic and self-driven Tanzanians to fill the following two (2) positions:
POSITION 1: CHIEF EXECUTIVE OFFICER (1 POST)
POSITION SUMMARY
Job Title: Chief Executive Officer (CEO)
Reports To: Board of Directors, NCT Utalii and Ukarimu Company Limited
Duty Station: Dar es Salaam, with travel to Company branches, properties and partner locations
Terms of Employment: Full-time, five (5) year contract, renewable based on performance
Number of Posts: One (1)
JOB PURPOSE
The Chief Executive Officer is the principal executive and accounting officer of the Company and answerable to the Board of Directors. The CEO provides strategic leadership and is responsible for the overall management of the Company’s business, operations, finances and people. The successful candidate will drive profitable and sustainable growth across our hospitality, catering, events, travel and tourism businesses, protect the Company’s assets and reputation, and strengthen the role the Company plays in supporting the mission of the National College of Tourism.
KEY DUTIES AND RESPONSIBILITIES
1. Strategic Leadership
- Develop and implement the Company’s strategic plan, business plans and annual budgets as approved by the Board.
- Turn the vision and mission of the Company into clear objectives, targets and performance measures.
- Identify and pursue new growth opportunities, investments and ways of diversifying revenue.
- Advise the Board on strategy, policy, investment and risk, and serve as Secretary or ex-officio member of the Board as required by the Company’s Articles.
2. Business Development and Commercial Performance
- Lead the Company’s commercial agenda to meet revenue, profitability and market-share targets.
- Oversee the business development function, including feasibility studies, investment proposals, tenders and partnerships with investors, government agencies, airlines, tour operators and corporate clients.
- Build the Company’s brand and market position in Tanzania and the region, working together with NCT and other stakeholders.
3. Operations Management
- Give overall direction and supervision to all operations, including accommodation, food and beverage, catering, conferences and events, travel and ticketing, and consultancy and training services.
- Ensure high standards of service quality, guest satisfaction, health, safety and hygiene in every business unit.
- Oversee development, renovation and maintenance projects so that they are delivered on time, within budget and to the required standard.
4. Financial Management and Accountability
- Serve as accounting officer and ensure the Company’s finances and assets are managed prudently.
- Oversee the preparation of budgets, financial statements and management reports, and ensure statutory audits by the Controller and Auditor General (CAG) or appointed auditors are carried out on time.
- Put in place and maintain effective internal controls, risk management and cost-control systems.
- Ensure compliance with the Public Finance Act, the Public Procurement Act, Treasury Registrar directives and other applicable financial regulations.
5. Governance, Compliance and Risk
- Ensure the Company complies with the Companies Act, tourism and hospitality licensing requirements, tax laws, labor laws and all other applicable laws and regulations.
- Implement Board resolutions and submit accurate and timely reports to the Board, NCT, the Ministry of Natural Resources and Tourism and the Treasury Registrar.
- Promote a culture of integrity, transparency and good corporate governance.
6. People and Organizational Leadership
- Build, lead and motivate a competent, high-performing management team and workforce.
- Oversee human resource policies, organizational structure, performance management, staff development and succession planning.
- Work with NCT to arrange student practical training and industrial attachment within the Company’s operations.
7. Stakeholder Relations
- Act as the principal spokesperson of the Company and represent it before Government, regulators, development partners, industry associations and the media.
- Build strategic relationships with the private sector, investors and international hospitality and tourism partners.
- Perform any other duties that may be assigned by the Board of Directors.
QUALIFICATIONS AND EXPERIENCE
Education
- A Master’s Degree in Business Administration, Hospitality Management, Tourism Management, Economics, Finance or a related field from a recognized institution.
- A Bachelor’s Degree in Hospitality Management, Tourism, Business Administration, Economics or a related field.
- Professional qualifications or certification in hospitality management, project management or corporate governance will be an added advantage.
Work Experience
- At least ten (10) years of managerial levels and progressive experience in the hospitality, tourism, travel or a related commercial sector, including at least five (5) years in a senior management position.
- A proven record of running a profitable business unit or company, growing revenue and managing budgets.
- Experience in hotel or hospitality development, operations management and business development.
- Experience working with a Board of Directors and with public institutions or state-owned enterprises is an advantage.
Key Competencies
- Strategic thinking and visionary leadership, backed by strong business and commercial sense.
- Sound knowledge of financial management, investment appraisal and risk management.
- A good understanding of the hospitality and tourism industry in Tanzania and the region, including its legal and regulatory framework.
- Excellent leadership, people management, negotiation and decision-making skills.
- Excellent communication and presentation skills in both English and Kiswahili.
- High integrity, professionalism and commitment to service excellence.
Age
Not above 50 years at the time of application.
Remuneration
An attractive remuneration package commensurate with the position will be offered in line with the Company’s Scheme of Service and applicable Government guidelines.
POSITION 2: BUSINESS DEVELOPMENT MANAGER (1 POST)
POSITION SUMMARY
Job Title: Business Development Manager (BDM)
Reports To: Chief Executive Officer (CEO)
Department: Business Development and Marketing
Duty Station: Dar es Salaam, with travel to Company branches, properties and partner locations
Terms of Employment: Full-time, three (3) year renewable contract, subject to probation
Number of Posts: One (1)
JOB PURPOSE
The Business Development Manager will lead the search for, development and implementation of new business opportunities and projects across the Company’s hospitality, catering, events, travel and tourism services. The role brings together business development, strategic and project planning, and operational readiness. The aim is to grow revenue, deliver projects on time and within budget, give guests a high-quality experience, and secure the Company’s sustainable growth in line with its brand standards and business objectives.
KEY DUTIES AND RESPONSIBILITIES
1. Business Development and Market Expansion
- Identify and evaluate new business opportunities in the hospitality, tourism, travel and events sectors, locally, regionally and internationally.
- Carry out market research and industry analysis to guide new services, property developments and market entry decisions.
- Build and maintain partnerships with investors, property owners, government agencies, tour operators, airlines, travel agents, corporate clients and service providers.
- Prepare business proposals, tenders, investment presentations and financial projections for new projects and services.
- Lead negotiations and support the development of contracts with partners, suppliers and clients.
- Develop and implement sales strategies to meet annual revenue and budget targets, including growth in corporate, conference and group business.
2. Project Planning and Development
- Lead feasibility studies covering the operational, financial and market viability of hospitality and tourism developments.
- Prepare detailed project plans, timelines, budgets and resource allocations.
- Coordinate with architects, engineers, designers and contractors during the development or renovation of hotels, restaurants and other facilities.
- Track project milestones, identify risks and put mitigation measures in place so that implementation runs smoothly.
3. Travel, Tours and Ticketing Services
- Develop and grow the Company’s travel, tours, reservations and air-ticketing business, including partnerships with airlines, IATA agents and tour operators.
- Oversee the design and promotion of competitive travel products, special fares, offers and packages for individual, corporate and government clients.
- Ensure reservation and ticketing services are customer-focused, and that sales reports and revenue are reconciled and closed on time.
4. Operational Planning and Service Improvement
- Develop operational frameworks for new hospitality properties and services.
- Work with operations teams to make sure services are ready and delivered efficiently.
- Monitor operational performance, service efficiency and guest satisfaction, and recommend improvements to processes, service standards and the guest experience.
- Coordinate supply chain needs, including food and beverage, housekeeping and operational materials.
5. Financial and Budget Management
- Prepare project budgets and financial forecasts for development and operational initiatives.
- Monitor expenditure and keep costs under effective control.
- Assess the financial feasibility of expansion, renovation and operational improvement initiatives.
- Prepare periodic financial, sales and project performance reports for Management and the Board.
6. Compliance and Regulatory Management
- Ensure compliance with hospitality and tourism regulations, safety standards and Government requirements, including those of the Tanzania Tourist Board (TTB), tourism licensing authorities, OSHA, TBS and Local Government Authorities.
- Liaise with the relevant agencies on permits, licenses and regulatory approvals.
- Ensure health, safety, sanitation and quality standards and the Company’s brand guidelines are observed, and that the Public Procurement Act is complied with where applicable.
7. Stakeholder and Team Coordination
- Coordinate with the operations, finance, marketing, engineering and procurement functions and with the National College of Tourism.
- Manage relationships with contractors, suppliers, consultants and service providers.
- Supervise, coach and develop business development and sales staff.
- Perform any other related duties as may be assigned by the supervisor.
QUALIFICATIONS AND EXPERIENCE
Education
- A Bachelor’s Degree in Hospitality Management, Tourism Management, Business Administration, Marketing, Hotel and Restaurant Management or a related field from a recognized institution.
- A Master’s Degree (MBA, Hospitality Management or Project Management) will be an added advantage.
- Additional training in hospitality operations, property development, project management, or an IATA/airline fares and ticketing course is desirable.
Work Experience
- Five (5) to eight (8) years of relevant experience in business development, project management, hospitality operations or hotel development within the hospitality, tourism or travel industry, including at least three (3) years at managerial level.
- Proven experience managing hospitality projects such as hotel openings, renovations, property development or operational improvements.
- A track record in market analysis, partnership development, preparation of investment proposals and meeting revenue targets.
- Exposure to hospitality operations (front office, food and beverage, housekeeping or facilities management) and/or travel and ticketing operations is an advantage.
Technical Skills and Competencies
- A strong understanding of hospitality operations, guest service standards and hotel or resort management practices.
- Ability to carry out financial analysis, feasibility studies and investment evaluations.
- Proficiency in project planning, scheduling and monitoring tools, and in Microsoft Office or equivalent.
- Familiarity with regulatory compliance, health and safety standards and tourism licensing requirements in Tanzania.
- Competence in data analysis, reporting and performance monitoring.
- Excellent negotiation, networking, presentation and communication skills in English and Kiswahili, both spoken and written.
Other Requirements
- Willingness to travel frequently to project sites, properties and partner locations.
- Ability to work in both office and operational settings.
- Strong leadership, professionalism, integrity and commitment to service excellence.
Age
Not above 45 years at the time of application.
Remuneration
An attractive and competitive remuneration package will be offered in line with the Company’s Scheme of Service and salary structure.
HOW TO APPLY
Interested and qualified candidates should submit their applications together with the following:
- A signed application letter clearly stating the position applied for and its reference number. Applications for the post of Chief Executive Officer should be addressed to the Managing Director/Board Chairperson, while applications for the post of Business Development Manager should be addressed to the Chief Executive Officer.
- A detailed Curriculum Vitae (CV) with reliable contact details (postal address, e-mail and telephone numbers).
- Certified copies of academic and professional certificates and transcripts, as well as Form IV and Form VI certificates where applicable.
- Certificates obtained from foreign institutions must be verified by the Tanzania Commission for Universities (TCU) or NACTVET, as appropriate.
- A copy of the birth certificate and the National Identification (NIDA) number.
- Names and contact details of three (3) reputable referees, one of whom must be the current or most recent employer.
- Candidates for the post of Chief Executive Officer should also attach a brief statement (not more than three pages) setting out their vision and strategy for growing the Company over the next five years.
GENERAL CONDITIONS
- Applicants must be citizens of Tanzania. Persons with disabilities are encouraged to apply and should indicate this in their application.
- Testimonials, partial results and statements of results will not be accepted.
- Applicants currently in the public service should route their applications through their employers.
- Presenting forged certificates or false information will lead to disqualification and legal action.
- Only shortlisted candidates will be contacted for interviews. Canvassing in any form will lead to disqualification.
SUBMISSION OF APPLICATIONS
Applications should be sent by e-mail to [email protected] or [email protected], or delivered by hand to:
Human Resource Manager,
NCT Utalii and Ukarimu Company Limited,
P.O. Box 9181,
Dar es Salaam.
Application Deadline: 10th November 2026 at 16:00 hours East Africa Time.