NEW VACANCY
Let's Grow Together, Become Our – Yas
POSITION 1: IT Data Science Engineer
Requirements:
- Bachelor's degree in Data Science, Computer Science, Information Technology, or a related field.
- Experience with SSRS, SSAS, and Power BI or Tableau in a production environment.
- Minimum of 3–5 years of hands-on BI and analytics development experience.
- Relevant certifications are an advantage: Microsoft Power BI Data Analyst, Tableau Desktop Specialist, Google Data Analytics, or AWS Certified Machine Learning.
Core Responsibilities:
- Design and translate business objectives, service performance questions, and stakeholder requirements into analytical use cases.
- Define analytical success criteria aligned with service and company requirements.
- Design, develop, and maintain interactive dashboards, self-service reports, SSRS reports, and SSAS cubes for operational and strategic decision-making across different teams.
- Design, build, and evaluate statistical, predictive, and machine-learning models.
- Develop and deploy machine-learning models for customer churn prediction, revenue forecasting, customer segmentation, and anomaly detection.
- Perform statistical analysis, hypothesis testing, and A/B test framework design to support product, marketing, and operational initiatives.
- Perform exploratory data analysis to identify trends, risks, anomalies, and improvement opportunities.
- Extend and maintain existing ML models, retraining and validating them as new data becomes available.
- Design and maintain dimensional data models following OLAP best practices, including star schemas, snowflake schemas, and SSAS cubes.
Competences:
- Strong knowledge of SQL and data modeling.
- Excellent data analysis and visualization capabilities.
- Knowledge of machine-learning fundamentals.
- Ability to communicate insights clearly.
- Excellent customer service orientation.
POSITION 2: IT Backup Administrator
Requirements:
- Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related field.
- Minimum of 3–5 years of hands-on experience administering enterprise backup solutions.
- Professional certifications in backup technologies or storage management are an added advantage.
Core Responsibilities:
- Design, implement, configure, administer, and maintain enterprise backup and recovery solutions.
- Schedule, initiate, monitor, and verify the successful completion of backup jobs.
- Perform on-demand backups for servers, databases, virtual machines, applications, and file systems.
- Monitor auxiliary copy jobs and verify successful replication to tape media.
- Install, configure, and upgrade backup agents, such as Commvault, on new servers and clients as required.
- Move backup tapes to secure vault storage or designated locations according to retention schedules.
- Perform restoration of files, databases, virtual machines, operating systems, and applications upon approved requests.
- Ensure organizational readiness for disaster recovery scenarios.
- Generate and distribute daily, weekly, and monthly backup reports.
- Ensure backup systems comply with organizational security policies.
- Implement backup encryption and secure data transmission.
Competences:
- Technical knowledge of enterprise backup solutions such as Commvault Simpana, Rubrik, Windows Server Administration, VMware vSphere, Microsoft Hyper-V, and related technologies.
- Excellent troubleshooting abilities.
- Team player with a high level of integrity.
POSITION 3: Loyalty, Rewards & Partnership Specialist
Requirements:
- Bachelor's degree in Marketing, Business Administration, Economics, Commerce, Customer Experience, or a related field.
- Minimum of 3 years of experience in loyalty programs, customer retention, CRM, partnerships, marketing, or customer value management.
Core Responsibilities:
- Develop and execute customer loyalty strategies aligned with business objectives.
- Manage the day-to-day operations of loyalty and rewards programs.
- Design customer engagement campaigns to improve acquisition, retention, and usage.
- Monitor program performance and recommend enhancements to increase effectiveness.
- Ensure a seamless customer experience across all loyalty touchpoints.
- Develop attractive reward structures and redemption mechanisms.
- Analyze customer behavior, engagement, redemption patterns, and program effectiveness.
- Plan and execute loyalty and partner-driven marketing campaigns.
- Monitor campaign performance and recommend optimization strategies.
- Manage campaign budgets effectively.
Competences:
- Loyalty and Rewards Management.
- Campaign Management.
- Customer Analytics and Segmentation.
- Digital Marketing Platforms.
POSITION 4: Head of Business Intelligence & Digital Analytics
Requirements:
- Bachelor's degree in Data Science, Statistics, Computer Science, Information Systems, Mathematics, Economics, Business Analytics, Engineering, or a related field.
- Minimum of 10 years of experience in Business Intelligence, Data Analytics, Digital Analytics, Data Science, or related fields.
- At least 5 years of experience in a senior leadership role managing analytics teams.
Core Responsibilities:
- Develop and implement the company's Business Intelligence (BI) and Digital Analytics strategy aligned with corporate objectives.
- Lead the development and maintenance of enterprise-wide dashboards, scorecards, and management reports.
- Ensure timely delivery of business performance reports and executive insights.
- Support product, marketing, and commercial teams through customer and market analytics.
- Identify opportunities to leverage AI and automation to improve business performance.
- Lead customer segmentation, churn prediction, revenue forecasting, and behavioral analytics projects.
- Lead, coach, and develop Business Intelligence, Data Science, and Data Analytics teams.
Competences:
- Strategic Thinking.
- Business Acumen.
- Leadership and People Management.
- Critical Thinking and Problem Solving.
- Innovation and Continuous Improvement.
- Communication and Presentation Skills.
- Customer Centricity.
We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices. Only shortlisted applicants will be contacted.
Application Link: https://shorturl.at/CFY1k