NEW VACANCIES AT NBC BANK

 

NBC BANK  VACANCIES ANNOUNCEMENT

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

1. POSITION: RELATIONSHIP MANAGER - CONSTRUCTION, REAL ESTATE & LOGISTICS
Location: Head Office NBC (Hybrid)
Employment Type: Full Time
Posted: Yesterday
Application Deadline: 26th February 2026
Job Requisition ID: R-15979510

Job Summary:
Define and execute strategic client plans that will ensure the development of strong business relationships and the delivery of profitable and integrated National Bank of Commerce Ltd products and services, with the purpose of ensuring client profitability, increased revenue, risk optimization and consistent service delivery for clients within the Construction, Real Estate and Logistics (CREL) sectors.

To provide Corporate and Investment Banking coverage and identify financing as well as transactional opportunities within the CREL client base.

Key Responsibilities:

Sales and Service:

• Lead the development and execution of strategic client plans (in collaboration with product partners), managing and driving implementation
• Grow portfolio value in line with agreed targets through cross-sell or up-sell
• Conduct portfolio returns analysis, cross-sell analysis, revenue and net profit growth analysis
• Identify sales and services opportunities and offer appropriate solutions
• Develop critical relationships with client decision makers at senior levels (MD, Group Treasurer, Group FD)
• Utilize all customer contact processes to develop better understanding of customer needs
• Work closely with customer service teams, responding to servicing requests and complaints
• Leverage and collaborate with the Bank's network to ensure relevant expertise is applied
• Promote adoption of digital alternative channels to clients
• Research and analyze clients' business context, operations and financial performance
• Coordinate relevant programmes for each client (thought leadership, entertainment, corporate social activities)
• Proactively raise the profile and reputation of the Bank in the local community

Business Focus:

• Support management and coordination of client relationships and CREL sector strategy
• Maintain detailed understanding of external markets to capitalize on opportunities
• Maintain proficient knowledge of products, services and capabilities across the Bank
• Drive and own annual budgets together with product houses
• Manage overall client cost and revenue including monthly tracking
• Conduct routine activities such as weekly/monthly reporting, pricing reviews

Risk Focus:

• Understand and apply relevant governance and compliance procedures
• Drive input to preparation, review, sign-off and motivation of deal forums, new business committee and credit paper submissions
• Guide development and review of documentation for annual credit review
• Monitor and manage credit losses and write-offs
• Act as "first line of defense" in all risk matters
• Conduct ongoing review of client base for potential high risk clients
• Act as escalation point for identified risks

People Focus:

• Continuous learning and self-development through training interventions
• Day to day coaching and development of team members

Qualifications:

• Bachelor's Degree and Professional Qualifications in Business, Commerce and Management Studies
• Commercial mindset
• Customer Excellence - Service Delivery
• Digital familiarity
• Effective communication skills
• Experience in a similar environment at junior specialist level
• Openness to change
• Product and/or Service Knowledge
• Relationship building skills

 

 

 

2. POSITION: MARKET INTELLIGENCE, RESEARCH AND DEVELOPMENT LEAD
Location: Head Office NBC
Employment Type: Full Time
Posted: 11 Days Ago
Application Deadline: 23rd February 2026
Job Requisition ID: R-15983599

Job Summary:
Key responsibilities for this role will be on research & development, economic intelligence and forecast, market dynamics, consumer behaviour, time to market, products efficiency, and process optimization. This role will drive NBC Bank's research and development agenda by providing deep market insights, monitoring economics & competitive dynamics, understanding customer insights & behaviour, and identifying emerging trends that influence product design, operational efficiency, and strategic decision-making.

This role will lead transformation initiatives to streamline processes, accelerate time-to-market, optimize products, and enhance customer experience, ensuring the bank remains competitive, agile, and customer-centric.

Key Responsibilities:

Market Intelligence & Research:

• Lead end to end market intelligence, including industry scanning, competitive analysis, regulatory trends, and macroeconomic monitoring
• Conduct research on consumer behaviours, customer needs, and emerging market expectations
• Identify strategic opportunities, threats, and unmet customer needs to inform business strategy
• Produce insights and reports that support senior leadership decision making
• Evaluate external trends such as fintech innovations, payments evolution, digital banking practices, and global banking benchmarks

Research & Development (R&D):

• Drive NBC's Research and Development agenda by exploring new technologies, business models, and product opportunities
• Partner with product teams to validate ideas using market research, customer insights, and competitive benchmarking
• Develop business cases, concept notes, and feasibility assessments for new product or process initiatives
• Facilitate experimentation, prototype testing, and pilot implementation of new concepts

Customer Insights & Behaviour Analytics:

• Conduct customer segmentation, journey analysis, and experience research to uncover friction points and improvement opportunities
• Develop customer personas, needs analysis, and behavioural insights to influence product roadmaps
• Track customer sentiment, usage patterns, and product performance to advise on optimizations

Process Optimization:

• Lead transformation initiatives that simplify processes, reduce operational inefficiencies, and improve turnaround times
• Apply different methodologies to propose lightweight, efficient, customer-centric processes
• Collaborate with Operations, Technology, and Business Units to smoothen processes and improve service delivery
• Assess and optimize time to market for new products, ensuring speed, agility, and compliance

Product & Portfolio Support:

• Work with Product Teams to ensure alignment between market needs, customer expectations, regulatory shifts, and product offerings
• Evaluate product performance and recommend improvements or repositioning strategies
• Support development of pricing strategies, value propositions, and go to market frameworks

Stakeholder Engagement & Communication:

• Present research outcomes, transformation recommendations, and strategic insights in clear, actionable formats

Qualifications:

• Bachelor's Degrees and Advanced Diplomas in Business, Commerce and Management Studies
• Digital familiarity
• Experience in a similar environment at junior specialist level
• Management information systems knowledge
• Openness to change
• Personal mastery
• Reasoning skills
•  

HOW TO APPLY:
Interested candidates should apply via the NBC Bank careers portal.

IMPORTANT NOTES:

• Only shortlisted candidates will be contacted
• NBC Bank is an equal opportunity employer

COMPANY OVERVIEW:
NBC is the oldest serving bank in Tanzania with over five decades of experience, offering a range of retail, business, corporate and investment banking, wealth management products and services.

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APPLY HERE NOW: https://absa.wd3.myworkdayjobs.com/NBC_Careers